Privacy Policy

At Home & Gifts, we respect your privacy and are committed to protecting your personal data.                             This policy explains what information we collect, how we use it, and your rights under UK data protection law.

Who we are

Home & Gifts

114 Crockhamwell Road, Woodley, Reading, RG5 3JH

Email: home@woodleygifts.com

We are the “data controller” responsible for your personal information.

What information we collect

We may collect:

• Contact information – such as your name, email address and phone number when you contact us or complete a form.
• Order information – if you purchase products online, including delivery and payment details.
• Website usage data – such as your IP address, browser type and pages visited through cookies and analytics tools.

How we use your information

We use your information to:

• Respond to enquiries and customer service requests
• Process and deliver orders
• Send updates or marketing emails (only with your consent)
• Improve our website and customer experience
• Meet legal and accounting obligations

Legal basis for processing

• We process your personal data under the following legal bases:
• Contract: to fulfil orders or respond to your requests.
• Legitimate interests: to improve our services and website.
• Consent: for marketing emails and non-essential cookies.
• Legal obligation: to comply with tax, accounting and other legal requirements.

Cookies and analytics

Our website may use cookies and analytics tools (such as Google Analytics) to understand how visitors use the site and improve performance.

You can control cookies through your browser settings or our cookie banner.

Sharing your information

We do not sell your personal data.

We may share information with trusted service providers who help us operate our website, process payments,    deliver orders or analyse website traffic. These providers are required to protect your information.

How long we keep your data

We keep personal data only for as long as necessary for the purposes described in this policy, including legal,       accounting and customer service requirements.

Your rights

Under UK GDPR, you have the right to:

• Access your personal data
• Correct inaccurate information
• Request deletion of your data
• Restrict or object to processing
• Withdraw consent for marketing at any time
• Request a copy of your data in a portable format

To exercise these rights, contact us at home@woodleygifts.com

Data security

We take reasonable steps to protect your personal information from loss, misuse and unauthorised access.

Changes to this policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website.

Contact us

If you have any questions about this policy or how we handle your data, please contact:

Home & Gifts

114 Crockhamwell Road, Woodley, Reading, RG5 3JH

Email: home@woodleygifts.com